Phone counselling Australia

Phone Counselling Australia

Confidential phone counselling with Rachael across Australia, offering a simple and private way to talk through stress, anxiety, grief, relationships and life changes.

Australia-wide Phone or video Confidential $50 / 60 minutes

Support by phone

Phone counselling can feel simple, private and accessible.

Phone counselling is a flexible option for people who want support without needing to travel, sit on video or attend an office. You can speak with Rachael from a private space where you feel settled.

A phone session can help if you are feeling overwhelmed, anxious, low, grieving, stressed, burned out or unsure how to begin a difficult conversation.

Some people find phone counselling easier because they can focus on the conversation without worrying about being seen on camera.

Safe, non-emergency support

Counselling support, not crisis care.

Rachael’s counselling consultations are supportive, confidential, non-emergency conversations for general wellbeing guidance. They are not medical advice, diagnosis, psychology, psychiatry or emergency support.

If you are in immediate danger, call 000 or attend your nearest Emergency Department. For 24/7 crisis support in Australia, contact Lifeline on 13 11 14.

Who this page is for

Phone counselling may suit you if talking feels easier than video.

This option is helpful for people who want straightforward, confidential support from wherever they are.

You prefer not to be on camera

Phone counselling lets you focus on the conversation without visual pressure.

You need flexible access

A phone appointment can be easier around work, parenting, travel or limited internet access.

You want a gentle first step

Speaking by phone can feel less confronting when you are nervous about starting counselling.

What sessions can support

Phone counselling can support conversations about:

  • Stress, overwhelm, burnout and pressure.
  • Anxiety, worry, panic feelings and racing thoughts.
  • Relationship stress, communication and boundaries.
  • Grief, loss, sadness and major life changes.
  • Trauma experiences, abuse history and emotional coping.

How it works

How phone counselling works

  • Book a session and choose phone as your appointment type.
  • Rachael calls you at the agreed appointment time.
  • Choose a quiet, private space where you can talk safely.
  • The session can include listening, reflection, grounding tools, communication support and practical next steps.

Why choose Rachael Marie’s Counselling?

A calm conversation without needing video.

Rachael provides warm, confidential support by phone, giving you space to talk honestly and at your own pace.

Phone counselling is not crisis support, but it can be a practical way to reach out before things feel heavier or harder to manage.

Common questions

Phone counselling Australia FAQs

Here are common questions before booking a phone counselling session.

How does phone counselling work?

You book a time, choose phone counselling, and Rachael calls you at the agreed time. It helps to choose a private, comfortable space.

Is phone counselling as useful as video counselling?

Many people find phone counselling helpful because it is private, simple and focused on the conversation. The best option depends on what feels right for you.

Can I use phone counselling if my internet is unreliable?

Yes. Phone counselling can be a good option if video is difficult because of internet, privacy or device issues.

Is phone counselling emergency support?

No. Phone counselling with Rachael is not emergency or crisis support. If you are in immediate danger, call 000.

Ready to talk?

Book a phone counselling session.

Choose a phone session if you want private, convenient counselling support without video.